Shipment Policy

Shopping at Tot2Hom and receiving your orders should be a hassle-free experience. shipment policy. This information explains how we manage orders, shipping, and delivery, so you can get an idea.

1. Order Processing Time

After your payment confirmation, we start the order execution within 1-3 workdays. If you place your orders on weekends or holidays, the moment for handling will be the next working day.

2. Shipping Methods & Estimated Delivery

We have both options handy: standard shipping, together with express shipping, is available through trusted courier partners. Your location will be the factor that delivery time will take:

Take into consideration that these days represent the expected time. In some cases, they can arrive late due to bad weather, a large number of shipments, or impenetrable situations.

3. Shipping Charges

Costs of shipping are figured for you when you are checking out, based on where you want the stuff to be delivered and which shipping method you would like to take. We may give you free shipping for free, which is mainly by a discount or on orders that reach a minimum purchase value.

4. Shipment Tracking

Once your package is ready for shipping, you will be given an email containing the tracking number. This number is used by you to know where your parcel is until it has been delivered to you.

5. Delivery Issues

The place where the order is late, lost, or damaged is the point where you have to contact customer service within 48 hours of delivery via email [support@tot2hom.in]. We will help you fix it instantly.

6. Incorrect Shipping Information

Without a doubt, make sure your shipping address is accurate and that nothing is missing from it. Tot2Hom will not make it right if your purchases have been delivered to the wrong address. If we are reshipping your order because of incorrect details, please be advised that additional charges will be levied.

7. Customs & Duties (International Orders)

Suppose you are a buyer outside of the Indian market; any customs fees, taxes, or import charges in your country will be your responsibility. Before placing an order, we would advise you to check with your local customs office to get this issue sorted out.

8. Partial Shipments

At times, products that are part of the same order but are located in different warehouses might be shipped separately. You will be provided the respective tracking information for each shipment.

9. High-Demand or Delay Notices

We would like to inform that during time periods such as sale events or holidays, only late dispatches and deliveries are to be expected. There will be an email notification sent to you if we experience ‍‌‍‍‌‍‌‍‍‌delays.